1. Do I have to pay anything to use the system? [Top] There is no fees or cathes for listing your property, to advertise on the website visit the advertising section. 2. I would like to post a property ad. How do I start? [Top] To start posting ads, follow the following steps:
3. I have listed my property, but I have not received an Email with the link to edit the property listing. [Top] The email link can take up to 15 minutes to be delivered. If you do not receive the link, you might have entered an incorrect email address. You will have to use the on-line "Contact Us" form to notify us of this. 4. I do not see the appropriate suburb, category or subcategory to post my property under [Top] You will have to "Contact Us" and we will create a new suburb or category if it does not contradict with our policies. 5. I have posted my ad under a wrong category/suburb by mistake. Can I change the this? [Top] Once you posted your ad, you can always edit the contents and category of your ad. Click on the link emailed to you, edit the property detail. Simply change the category and or details and click on the update button. You CANNOT change the suburb, use the on-line "Contact Us" form to notify us of the problem and we will correct the suburb for you. 6. I have attached a wrong picture to my property ad. Can I change it? [Top] If you uploaded and attached a wrong picture to your ad, you can still change/delete/update the picture. Click on the link emailed to you, click on the manage pics button. On the resulting screen, you can delete a picture or load a new picture. 7. I have posted my property ad, but I do not see it listed. [Top] Your ad might have expired, ads are only displayed for a period of 180 days. You are free to create a new ad. If the expiry date has not yet occurred, try entering the reference number emailed to you when searching for your ad. 8. I deleted the email with the property link. How can I retrieve it? [Top] You will have to "Contact Us" and we will re-send the email link to you. 9. Can I change my Email address? [Top] You may change your property ad information at any time. 10. I wonder if my Email will be added to different lists and used inappropriately for spam. [Top] You Email address will NOT be sold or passed to any lists. If you choose to participate in our list, you may occasionally receive Emails concerning changes in our policies, upgrades or information concerning your account. 11. Can I extend the duration of my listings before expiration or change my property ad content? [Top] Sure. You may change the ad content of your ad at any time. By updating your ad, the ad duration will be reset to 90 days. 12. I have sold my Item. Can I remove my ad completely? [Top] Yes. On the link emailed to you, there is a [Delete] button. By clicking on this link your property ad will be deleted. 13. My property ad has expired and taken offline. How can I resubmit it? [Top] See number 11. 14. I would like to submit a banner to display on your site. What should I do? [Top] To submit a banner, you will need to contact us. 15. Why do you need my email address? [Top] Your email address is required in order for us to email you a link to manage your ad. On your ad, a link is displayed that a potential buyer can use to email a query regarding the property. 16. I do not have an email address, what can I do? [Top] Create a free email account on www.webmail.co.za or www.hotmail.com. 17. Can you list my property ad on my behalf? [Top] Yes, we can and it will only cost you only R100. but you do have another option. Let us be your agent at only 2.5% commission In order for us to list an ad on your behalf, you can contact us, and we will visit your property, take the photographs and the description. Contact us at 012 547 3769 or 082 494 5624 18. What can the Public domains offer me? [Top] The two public domains, PublicProperty and PublicJunk offer buyers and sellers a portal to search for property is free.. Advertising to the public at a low fee through the internet. Advertising directly in property magazines at a low fee. Free assistance with documentation. Free application at the banks for a bond. 6 pictures for each property listing. 19. The menu/site does not display/operate correctly! [Top] The site was developed for use with Microsoft Internet Explorer. If you are using a different browser, please download the latest version of Internet Explorer from the Microsoft site. 20. My question is not listed. Can I contact you? [Top] Please use the Contact Us online form to send us your query.
21. I am an Estate Agent, may I list on PublicProperty? [Top] No, Estate Agents must use PropertyMaster in order to list properties. This will ensure that the listing will not display "Private Seller" and bring potential buyers under a misconception regarding commissions. The Estate Agent listings will appear on PublicProperty as well as PropertyMaster. To list, register under estate agents, pay a yearly fee and start listing.
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